If you’re unsure whether the issue is covered under warranty, caused by wear, or due to improper use, you can submit a warranty request via this website or by post. If necessary, we will contact you for additional information. If the claim is valid, it will be handled in accordance with our warranty policy. If the issue is not covered under warranty, we will inform you in advance of any repair or return shipping costs. No work will be carried out without your prior approval — ensuring you won’t face any unexpected charges.
